This book presents the approach to design thinking as understood and mastered by 20 international organizations who have adopted it as a work tool and a means of changing the world as we now know it. 

In this collective work, the 20 organizations whose expertise is presented on design thinking all seek to develop a product, service or experience that improves the lives of people in ordinary or vulnerable communities. Some of these organizations call upon their own employees to find solutions to local problems, while others take on challenges in collaboration with students or community groups, making design thinking a relevant educational tool. To better understand the strategies and tools that these 20 organizations identify as steps towards success in implementing design thinking, their websites and Facebook groups were examined; and efforts were made to gain insight to their point of view through interviews or questionnaires.